English | WorldwideElectronic management speeds up work processes
Fischer-Ladenbau-Service uses ELOoffice to archive and manage all its documents, and benefits from very fast searching and reduced volumes of paper.
What the client says
"Of all my software suppliers. ELO has by far the fastest and in my view the most expert support, which also says a lot for the quality of the software."
"Many software companies provide support for their systems, but I would say ELOoffice support is among the best I know."
Gustav Fischer, CEO of Fischer-Ladenbau-Service
For some 9 years, Fischer-Ladenbau-Service has handled customer service for the former shop fitting firm Ladenbau Hannecker. From the initial scoping to the design and implementation of the plans and the ultimate fine-tuning, the company creates top-quality retail spaces. Fischer-Ladenbau-Service supports around 5000 stores in Germany, Austria, France and the Dominican Republic with its long years of experience, and just three staff.
Time for core tasks
"There's no such word as can't" is the motto of Fischer-Ladenbau-Service. To keep this promise to his customers, CEO Gustav Fischer offers not just years of experience and craftsmanship, but also a highly-organised management process in the background, as he himself explains: "I decided very early on to introduce a document management system, because the number of binders full of business documents just kept on growing, and I would soon have needed an extra archive room. By deploying ELOoffice, I was able to take away most of the binders and now I organise myself electronically. Simply searching for documents is now many times faster."
All the post and e-mails are filed in ELO. The documents are either archived in ELO directly from the Microsoft Office applications, or scanned into the ELO archive with the HP Scanjet 5550C.
