The JostGroup is a group of logistics and transport companies headquartered in Luxembourg with branches all across Europe. The group saves valuable time by reducing the size of its paper archive with ELOenterprise. Employees have on-demand access to the information they need, boosting customer service and the efficiency of internal workflows for improved transparency. Customer inquiries can be resolved right on the phone now, as employees have all the documents required for processing an order.
> 500 Employees
Logistics, Transportation & Traffic
Luxembourg
Overview
Company
The JostGroup is a group of logistics and transport companies headquartered in Luxembourg with branches all across Europe. With over 2,600 vehicles and 200,000 m² of warehouse space in Europe, the company offers transport services by land, water, and air.
Challenge
To replace the existing paper-based systems while speeding up the filing and search processes. To integrate the ECM software seamlessly into the JostGroup IT environment.
Solution
Implementation of ELOenterprise. Integration with transport software DST and ERP system Microsoft AX and MyEnterprise. Rollout of an electronic file.
Benefits
The JostGroup has reduced the size of its paper archive significantly. Employees are now able to find their documents quickly, allowing them to focus on their core tasks. Customer service has grown significantly thanks to the fast availability of information.
“Compared with other providers, ELO offered a tailored solution that enabled us to seamlessly integrate our IT environment – plus, the software is user-friendly, which also plays an important role.”
André Wansart, project manager JostGroup
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MULTIDATA Sarl
2, Am Hock
9991 Weiswampach, Luxembourg
Telefon: +352 27 / 000 240 -700
www.multidata.lu
