ELO ECM for utilities

You are in control of business-critical information with on-demand ELO enterprise content management solutions, which automate workflows, capture, and store activities.

Today’s utilities are faced with the challenges of trends such as smart cities, homes, and communities combined with higher demand for local energy and more customers willing to switch providers. The result? More paperwork -- more invoices, e-mails, and customer correspondence. ELO offers solutions for digital document management and automated invoice processing, ensuring that you provide top customer service no matter how much paperwork you need to handle.

Departments are better equipped to provide information.
Workflows enable you to make and execute decisions better and faster.
Improves employee motivation and performance.

Our solutions

Click for more ELO solutions.

BENEFITS

Transparent processes

All changes to a document are registered, giving you a full audit trail of the document life cycle.

Drive up satisfaction

Staff no longer waste time searching for documents, which benefits employees and customers alike.

Stay compliant

All your files and documents are safely archived making it easier to comply with data retention policies.

At your fingertips

The current status of a project and related details are never more than a click away.

Save time

Get work done faster by automating time-consuming manual tasks and using smart search tools.

Productive teamwork

Collaboration tools enable employees to exchange information quickly and easily and foster effective teamwork.

"Electricity and water are basic necessities. We consider that providing superior customer service is equally essential in order to ensure that public utilities can remain competitive in the coming years. Our decision to roll out an enterprise content management system marked a milestone in terms of evolving the company into a service-oriented business."

Herbert Klasen, IT project manager, Stadtwerke Ratingen

ELO REFERENCES

J. Schneider Elektronik GmbH

Based in Offenburg, J. Schneider Elektrotechnik is a powerful high-tech producer of industrial power supplies. The company implemented ELOprofessional as an enterprise content management solution to streamline the in-house accounting and purchasing systems.

RAG Deutsche Steinkohle

RAG Deutsche Steinkohle digitizes processes with ELOenterprise, giving employees access to company data in the central ELO repository. The software also communicates seamlessly with SAP, ensuring that data is exchanged automatically between systems.

IBC SOLAR

IBC Solar implemented a comprehensive information and workflow management system based on ELOenterprise and SharePoint. Data is available to employees at national and international branches. The larger country offices use their own local ELO instances, which are automatically synchronized with head office.

MORE REFERENCES