Enterprise content management solutions from ELO let you control processes with workflows, capture, store, and manage business-critical information, and ensure it is available on demand

The emergence of trends such as smart city, smart home, and smart community, coupled with higher demand for local energy and more customers who are willing to switch providers, are changing the utilities environment. All this equates to more paperwork for companies: more invoices, more e-mails, and more customer correspondence. ELO offers solutions for digital document management and automated invoice processing, ensuring that you provide top customer service no matter how much paperwork you need to handle.

  • Departments are better equipped to provide information
  • Workflows enable you to make and execute decisions better and faster
  • Improves employee motivation and performance

BENEFITS

Transparent processes


All changes to a document are registered, giving you a full audit trail of the document lifecycle.

Drive up satisfaction


Staff no longer waste time searching for documents, which benefits employees and customers alike.

Stay compliant


All your files and documents are safely archived making it easier to comply with data retention policies.

At your fingertips


The current status of a project and related details are never more than a click away.

Save time


Get work done faster by automating time-consuming manual tasks and using smart search tools.

Productive teamwork


Collaboration tools enable employees to exchange information quickly and easily and foster effective teamwork.

"Electricity and water are basic necessities. We consider that providing superior customer service is equally essential in order to ensure that public utilities can remain competitive in the coming years. Our decision to roll out an enterprise content management system marked a milestone in terms of evolving the company into a service-oriented business."

Herbert Klasen, IT project manager, Stadtwerke Ratingen

LIVE DEMONSTRATION

Discover the multiple benefits of enterprise content management from ELO and schedule a live demonstration with an ELO Business Partner near you.

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